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GeneralPotential new member can't join Mindat

23rd Jan 2017 13:33 UTCBruce Cairncross Expert

I have a colleague who wants to join Mindat, but cannot as there already is a member with his name and surname. I searched for this existing member's name and did not find it, but he might have taken the option not to show his name in the member's list. What is the solution - a nom de plume?

23rd Jan 2017 14:31 UTCSean

Most of the members that I've seen on Mindat do something like this, Name Lastname (2).


Let's say someone by the name of Jane Williams joins Mindat. If she learns that someone on Mindat has the exact name, she will do the exact same thing that I showed you. She will type in Jane Williams (2) to avoid confusion with another Jane Williams and to join Mindat.

23rd Jan 2017 15:06 UTCBruce Cairncross Expert

Thanks Nthingu, the problem has been sorted out for us.


Regards,

Bruce

23rd Jan 2017 16:55 UTCDebbie Woolf Manager

Nthingu, your suggestion is not an ideal solution under these circumstances. A manager should be contacted to resolve this type of issue, if it occurs again.
 
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