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Bug uploading photos

Posted by Pascal Chollet  
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Pascal Chollet December 23, 2016 09:26AM
Hi.

Since a while, I experience a bug uploading photos...

I use tab browser, so I can upload several photos of a same locality. So I can fill the different fields of a photo while the next one is uploading.
When I so uploaded a few ones, I can copy-paste the caption, edit it as needed then submit.

Since few week, when I submit, after a while photos won't display. the "timer" turns forever in the tab, then nothing happends (I've once tried to wait for 10 minutes), server doesn't respond. I have to restart the browser. (server is usually slow to respond anyway, even when it works fine)

After restarting the browser, the photos doesn't display in the "new photo today" gallery, nor on my photos gallery. I have to re upload them.

But when I re-upload, they appears twice ! (wich should be impossible, as you get an alert message if you try to upload a photo already on the site)

Duplicate photos in the galleries display with a view count = 0



See 2 similar photos :
http://www.mindat.org/photo-792149.html
http://www.mindat.org/photo-792148.html

Firefox 50.1.0 on Windows 7 x-64 integrale - SP1 (bug started with an older version of firefox, wich had been updated since but it didn't fix the problem). I'm not sure the problem is on my system anyway, as the server shouldn't accept the same image twice.

Pascal
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Pascal Chollet December 24, 2016 01:05PM
Had the bug again today... and I only uploaded 2 photos !



Conichalcite didn't display, even after clearing all locality caches. so I re-uploaded it.
a while after (maybe 10 minutes ?), there still was only one image. But 2 hours after the server displayed both images.

Notice that the photo id 792281 has a view count of 3, and photo id 792282 a view count of 0 : so the server considers that the initial upload (that had the bug, and has not been viewed yet) is more recent than the one I did after restarting my browser.

Definitively a server problem, so....

Pascal
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Travis Olds December 24, 2016 02:56PM
I have had the same issue, where the upload thinks about it indefinitely after clicking submit. I wait for five minutes after closing the tab, however the new image still shows in my gallery with no issues.

Same version of Firefox as Pascal, but OS X yosemite.
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Pascal Chollet December 27, 2016 11:07AM
Jolyon, are you investigating on the problem ?
I'm waiting to get news before asking for the deletion of the duplicated photos.

Pascal
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Pascal Chollet December 28, 2016 09:10AM
Hi

I successfully added 33 photos today without any bug, from this locality : http://www.mindat.org/loc-211566.html.

After that, I changed something in the locality page (I added rosasite and marcasite in the mineral list)
Then I added a rosasite photo : http://www.mindat.org/photo-792852.html - And the server crashed (no response)

I noticed that it also gave no response right after every time I cleared a cache.

Pascal
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Pascal Chollet December 28, 2016 09:59PM
Obviously, I'm not the only one....



Pascal
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Ralph Bottrill December 28, 2016 10:13PM
Pascal, your cerussite shows OK, but the synchysite does not, and is not even listed for that location, so it may need a reference to validate it irst?
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Pascal Chollet December 29, 2016 08:17AM
That's not my photos.... I only wanted to show that I'm not the only one to experience bugs uploading photos.

View count = 0 happends to me when server doesn't display the photo after clicking the "submit" button

Pascal
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Pascal Chollet January 11, 2017 08:40AM
Bug is still here !
But today something has changed : uploading photos is far slower !

Pascal
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Uwe Kolitsch January 11, 2017 03:44PM
"uploading photos is far slower !"

That's an unresolved bug. It take several minutes to upload, then you get an error message although the upload worked.
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Kelly Nash February 12, 2017 08:39PM
This continues to be a problem for me. Whether I am in Firefox or Safari, when I upload a photo, I do not get any indication I successfully uploaded a photo. After several minutes I have to log off the internet to get anywhere. Then when I come back the photo has been uploaded... Well, on edit, it worked OK just now, when I added another photo to an existing upload, so I guess it's an intermittent problem.



Edited 1 time(s). Last edit at 02/12/2017 10:28PM by Kelly Nash.
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Pascal Chollet March 22, 2017 10:30AM
I uploaded 14 photos this morning, and I had the bug 4 times !

Could Jolyon have a look at this? as it is unresolved for 3 months now !

Pascal
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Paul De Bondt March 22, 2017 10:36AM
Bonjour Pascal,

I can see them all in the picture gallery today. I opened one of your pics and now it shows 1

Paul.
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Pascal Chollet March 22, 2017 11:28AM
Yes, but while uploading the photos, having to reboot the browser, re log-in, re fill the fields at the bottom of the page turns boring, especially when you have to do it again and again.

Pascal
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Jolyon & Katya Ralph March 22, 2017 11:33AM
I am investigating the problem. I am making some major changes to photo upload system so that does make it difficult for me to debug this while the developments are in progress however.

Jolyon
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Reiner Mielke March 22, 2017 03:15PM
"That's an unresolved bug. It take several minutes to upload, then you get an error message although the upload worked." Yes I have also had this problem but lets just wait until Jolyon has made the changes before getting too excited. Maybe the problem will be resolved as a result of the changes.
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Pascal Chollet April 06, 2017 10:44AM
Yes, but the bug is here or almost 4 months now, and it is really boring !

I uploaded 40 photos today, and had to reboot the browser 7 or 8 times. I've also tried with that stupid thing that I call "internet exploser" but I had the bug too.

I'm seriously thinking about stopping contributing uploading photos.

Pascal
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Douglas Schonewald April 12, 2017 11:01PM
It doesn't appear that this is yet resolved as of today (12, April). I've stopped inputting photos due to the bug. I have 30-50 photos to upload but don't want to go through the constant need to close the browser, re-open browser, login, and navigate to input another photo. I will also wait until the problem is resolved.

Doug
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Harjo Neutkens April 19, 2017 09:12AM
I just tested with jpg photos up to 15Mp and didn't encounter any problem.
Upload time was about 14 seconds and submit time was about 16 seconds for a 15Mp jpeg file, which is reasonable.
Until now I haven't had to reboot the browser.
Did you upload raw files or jpeg files?



Edited 1 time(s). Last edit at 04/19/2017 09:13AM by Harjo Neutkens.
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Douglas Schonewald April 19, 2017 03:10PM
Harjo,

Mine are .jpg. Perhaps the bug is fixed or perhaps it is time related. I usually input mine in the evenings (PDT) and maybe this is the same time the servers are updating. I will try this morning. Thanks for the update.
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Paul De Bondt April 20, 2017 10:47AM
IT'S STILL THERE.
I just uploaded a 2.7 Mega and it took 12min 45 sec stopwatch in hand to get kicked off.
Here's what was on the screen: Unable to create DZI for

It seems that the problem is with Mindat because my PC says " waiting for www.mindat to connect ".
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Douglas Merson April 20, 2017 02:16PM
It does not matter as to the time of day and size and file type does not matter. I have been uploading lots of photos over the past several months. Some times all goes smoothly and other times a reboot is required. I have just lived with the issue.
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