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GeneralLogging in/password problems.

13th Jul 2014 15:11 UTCJay I. G. Roland

Hello folks, I have been trying for some time to get myself a new password sent so as I am able to log in and post some pictures. I have sent many requests to the site via the 'request password reset' route yet to no avail, despite getting the message 'A password request form has been sent to your email address.' How difficult can it be to send a new password in an e-mail?


Please advise someone, am going potty here!


Regards,


Jay.

14th Jul 2014 20:52 UTCJolyon Ralph Founder

Check your spam folder to make sure the messages are not being delivered there.


They time out after 15 minutes for security reasons so you will probably need to send another request once you figure out where they are going.


Jolyon

15th Jul 2014 09:37 UTCJay I. G. Roland

Thank you so much Jolyon, I chacked in ths here 'spam folder' (never been in there afore) and sure enough, loads of mail from Mindat. Why it should end up in there I shall not dare to ask. Suffice to say my password has now been changed and more importantly I have made a note of it!


Many thanks again,


Regards,


Jay.
 
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